Event Cancellation Policy
Understand our policies to help plan your adventure with confidence.
1. Event Cancellation by Participant
- Full Refund: Full refund if cancellation occurs 7-14 days before the hike.
- Partial Refund: If canceled 2-6 days prior, a 50-75% refund may be offered depending on upfront costs.
- No Refund: No refund for cancellations within 24-48 hours of the hike due to upfront costs.
- Rebooking Options: In some cases, rescheduling may be available as an alternative to a refund.
2. Cancellation by Organizer
- Weather-Related Cancellations: Full refund or rescheduling if canceled due to unsafe weather conditions.
- Low Participation: Full refund or rescheduling offered if minimum participant threshold isn’t met.
- Other Circumstances: Refund or rescheduling offered for unforeseen cancellations (e.g., guide illness, natural disasters).
3. Transfer of Reservation
The organizer allows transferring your slot to another person if you cannot attend.