Event Cancellation Policy

Understand our policies to help plan your adventure with confidence.

1. Event Cancellation by Participant

  • Full Refund: Full refund if cancellation occurs 7-14 days before the hike.
  • Partial Refund: If canceled 2-6 days prior, a 50-75% refund may be offered depending on upfront costs.
  • No Refund: No refund for cancellations within 24-48 hours of the hike due to upfront costs.
  • Rebooking Options: In some cases, rescheduling may be available as an alternative to a refund.

2. Cancellation by Organizer

  • Weather-Related Cancellations: Full refund or rescheduling if canceled due to unsafe weather conditions.
  • Low Participation: Full refund or rescheduling offered if minimum participant threshold isn’t met.
  • Other Circumstances: Refund or rescheduling offered for unforeseen cancellations (e.g., guide illness, natural disasters).

3. Transfer of Reservation

The organizer allows transferring your slot to another person if you cannot attend.